Privacy Policy
What information do we collect?
When you connect with us — whether shopping, signing up, or reaching out — we may collect a few essential details like your name, address, email, phone number, and, where relevant, your date of birth. We only ask for what’s necessary to provide you with the best possible experience.
How do we collect information?
We may collect information about you whenever you interact with us — for example, when you reach out about our work, sign up as a supporter, request or share information, or sign a petition. In these cases, you’re knowingly and intentionally providing us with your personal details.
We may also receive information about you from trusted third parties, but only if you’ve given them clear permission to share it with us.
Confidentiality
We’re not responsible for the privacy practices of websites that aren’t owned or operated by Hunhu Colectiv — including any third-party sites linked from our website. We encourage you to review their privacy policies before sharing any personal information.
Making a complaint
If you’re not satisfied with our response, please reach out to us at support@hunhucolectiv.com with the details of your concern. We’ll review your complaint thoroughly, investigate whether the appropriate procedures were followed, and respond accordingly.
We aim to resolve all complaints within 15 working days, though in some cases it may take a little longer. If you’re still not satisfied with the outcome, you’re welcome to contact us again to further discuss the matter.
